Shipment Policy

Effective Date: January 8, 2025

At PanFineUnie, we are committed to providing fast, reliable, and cost-effective shipping to ensure that your order reaches you on time. Our Shipment Policy includes all the details about how we process and ship your orders when shopping at www.panfineunie.com.

1. Order Processing Time

Once your order is placed, it will typically be processed within 1-2 business days. However, during peak seasons or promotional events, processing may take a bit longer. We will notify you if there are any delays in processing your order.

  • Business Days: We process orders from Monday through Friday, excluding holidays.

2. Shipping Methods and Delivery Times

We offer several shipping methods to cater to different needs:

  • Standard Shipping: Domestic orders usually take 3-7 business days to arrive. International deliveries may take longer due to customs procedures.
  • Expedited Shipping: For faster delivery, we offer expedited shipping, which typically arrives within 1-3 business days after order processing.
  • International Shipping: We ship worldwide, and international orders usually take 7-14 business days depending on the destination and customs processing.

Shipping costs are calculated based on the weight and destination of your order, and these costs will be shown during checkout.

3. Tracking Your Order

Once your order is shipped, we will send you an email with a tracking number. You can use this number to track your order through the courier’s website. If you encounter any issues with tracking, please contact us for assistance.

4. Shipping Address

Please ensure that the shipping address provided is complete and accurate. Incorrect or incomplete addresses may result in delivery delays or failure to deliver. We are not responsible for orders that cannot be delivered due to incorrect address information.

  • P.O. Boxes: We do accept orders to P.O. Boxes, but for faster delivery, we recommend providing a physical address.

5. Shipping Fees and Free Shipping

Shipping fees are calculated during checkout based on the size, weight, and destination of your order. We offer free shipping for orders over a certain value, which will be displayed at checkout.

6. Delivery Delays

While we make every effort to ship your order promptly, external factors such as weather conditions, customs delays for international shipments, or postal carrier delays may cause unforeseen delays. We will keep you informed if there are any expected delays.

  • Customs Duties and Taxes: For international shipments, you may be required to pay customs duties and taxes. These are the responsibility of the recipient and are not covered by the shipping cost.

7. Lost or Damaged Shipments

If your order is lost or damaged during transit, please contact us within 5 business days of receiving your tracking number. We will work with you to resolve the issue either by replacing the item or offering a refund.

  • Damaged Products: If your item is damaged, please take photos of the damage and packaging and send them to us. We will assist you in processing a claim and providing a solution.

8. Refused or Incorrect Shipments

If your order is returned to us due to refusal or an incorrect address, we may contact you to arrange for reshipment. Additional shipping fees may apply for reshipping.

9. Contact Us for Shipping Inquiries

If you have any questions or concerns about shipping, please contact us:

PanFineUnie
Street: 104 Rippling Brook Dr, Sewickley, Pennsylvania (PA), United States
Phone number: (412) 741-9719
Email: info@panfineunie.com
Website: https://panfineunie.com